Tears of the Cows 1,206 Posted September 29, 2022 Share Posted September 29, 2022 https://www.videogameschronicle.com/news/playstation-is-giving-top-stars-members-priority-in-customer-support/ Quote Link to post Share on other sites
TLHBO 2,162 Posted September 29, 2022 Share Posted September 29, 2022 Right to repair. Quote Link to post Share on other sites
Mr. House 3,371 Posted September 29, 2022 Share Posted September 29, 2022 Scummy practice but let's be honest here, I've personally been gaming since 1990 and I never once used customer service for anything. Have you? I guess I could have when my 360 RRoD'd, but I ended up just buying a new one. lol 2 Quote Link to post Share on other sites
-GD-X★ 7,731 Posted September 29, 2022 Share Posted September 29, 2022 The only time I’ve used customer service for video games, has been over joycon replacement. Shit thread. Quote Link to post Share on other sites
Tears of the Cows 1,206 Posted September 29, 2022 Author Share Posted September 29, 2022 1 hour ago, Ramza said: Scummy practice but let's be honest here, I've personally been gaming since 1990 and I never once used customer service for anything. Have you? I guess I could have when my 360 RRoD'd, but I ended up just buying a new one. lol 1 hour ago, -GD-X said: The only time I’ve used customer service for video games, has been over joycon replacement. Shit thread. PS support gets thousands of calls a day. Quote Link to post Share on other sites
-GD-X★ 7,731 Posted September 29, 2022 Share Posted September 29, 2022 Just now, ghostz said: PS support gets thousands of calls a day. all from you, looking for support to ease your butthurt. 2 Quote Link to post Share on other sites
Tears of the Cows 1,206 Posted September 29, 2022 Author Share Posted September 29, 2022 12 minutes ago, -GD-X said: all from you, looking for support to ease your butthurt. 0 from me, thousands from Sony fans. Quote Link to post Share on other sites
-GD-X★ 7,731 Posted September 29, 2022 Share Posted September 29, 2022 18 minutes ago, ghostz said: it'll be ok. Quote Link to post Share on other sites
Tears of the Cows 1,206 Posted September 29, 2022 Author Share Posted September 29, 2022 36 minutes ago, -GD-X said: it'll be ok. That’s what Sony tells its customers looking for support. Well, after a two hour hold time. Quote Link to post Share on other sites
lostfool 680 Posted September 29, 2022 Share Posted September 29, 2022 3 hours ago, -GD-X said: The only time I’ve used customer service for video games, has been over joycon replacement. Shit thread. You should care. I hat "what ifs" but what if every company started doing this? Quote Link to post Share on other sites
-GD-X★ 7,731 Posted September 29, 2022 Share Posted September 29, 2022 LOL y'all are reaching. Quote Link to post Share on other sites
jehurey 3,230 Posted September 29, 2022 Share Posted September 29, 2022 another ghost thread completely fell apart? someone should call customer service. 1 Quote Link to post Share on other sites
Tears of the Cows 1,206 Posted September 29, 2022 Author Share Posted September 29, 2022 2 hours ago, jehurey said: another ghost thread completely fell apart? someone should call customer service. You’re gonna have to wait hours Quote Link to post Share on other sites
Remij 4,670 Posted September 29, 2022 Share Posted September 29, 2022 42 minutes ago, ghostz said: You’re gonna have to wait hours This doesn't affect Jerky. You have to play games to get rewards for being a Stars member Quote Link to post Share on other sites
bhytre 2,753 Posted September 29, 2022 Share Posted September 29, 2022 Nintendo is all about customer service 24/7 since there are no games to play 1 Quote Link to post Share on other sites
Remij 4,670 Posted September 29, 2022 Share Posted September 29, 2022 10 minutes ago, bhytre said: Nintendo is all about customer service 24/7 since there are no games to play Customer Service is what Nintendo calls their shills online 1 Quote Link to post Share on other sites
bhytre 2,753 Posted September 29, 2022 Share Posted September 29, 2022 1 minute ago, Remij said: Customer Service is what Nintendo calls their shills online "hey man did you see this guy? He made this whole new Mario game... in this Mario game! Yeah man check it it you should buy it lol yeah buy it hey I said buy it daddy Nintendo needs more sales check this thread I just made don't forget to buy it :goukosan: " 1 1 Quote Link to post Share on other sites
jehurey 3,230 Posted September 29, 2022 Share Posted September 29, 2022 2 hours ago, ghostz said: You’re gonna have to wait hours why? have you failed that much that the entire phone line is backed up? i can believe it. Quote Link to post Share on other sites
TLHBO 2,162 Posted September 29, 2022 Share Posted September 29, 2022 After reading it Tardz might actually have a point for once here. It's interesting that the criteria is buy 4 full priced games on the PS store, yeah everyone should be treated equal...but we know that isn't how the world works. Higher paying clients often do get better service and priority, but as an example I used to buy many games on PS3 just not on ps store. If I bought many PS5 games but at retail would I be treated like a leper? it's like they're pushing that digital bullshit again. Quote Link to post Share on other sites
lynux3 2,055 Posted September 29, 2022 Share Posted September 29, 2022 9 hours ago, Ramza said: Scummy practice but let's be honest here, I've personally been gaming since 1990 and I never once used customer service for anything. Have you? I guess I could have when my 360 RRoD'd, but I ended up just buying a new one. lol Just a couple times. Once for my 6800 Ultra taking a shit and when my Super Slim PS3 died in 2012 playing AssCreed. Quote Link to post Share on other sites
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